Q: What do I do if I find excessive quantities of papers that appear to have been “dumped” or left?
A: Either email distribution.queries@archant.co.uk or call 020 8477 3931. Please supply postcode (where possible), full address of where papers have been sited, your name and telephone number, plus the name of the newspaper that you have found and the quantity of newspapers sited.
Q: What do I do if I am not happy with the way in which a free newspaper is being delivered to my home address?
A: Either email distribution.queries@archant.co.uk or call 020 8477 3931. Please supply your name, telephone number, full address and postcode plus an explanation of your complaint and the date that the newspaper was delivered.
Q: What do I do if I no longer want to receive a copy of the free local newspaper delivered to my home or business address?
A: Either email distribution.queries@archant.co.uk or call 020 8477 3931. Please supply your name, telephone number and full address including postcode and your reason for not wanting the paper delivered to your address.
Q: What do I do if I am not receiving a copy of a free newspaper – but would like to have one delivered?
A: Either email distribution.queries@archant.co.uk or call 020 8477 3931. Please supply your name, telephone number and full address including postcode and we will look into the matter for you.