NSPCC Helpline refers two contacts every day to councils and police in Kent as reports of neglect and abuse rise

00:01 13 October 2016

Neglected child

Neglected child


Figures from the charity’s 24-hour advice line showed 833 contacts were passed on in 2015/16, compared with 689 in 2012/13

A charity helpline refers two contacts every day to councils and police in Kent amid rising reports of neglect and abuse, new data reveals.

Figures from the NSPCC’s 24-hour advice line showed 833 contacts were passed on in 2015/16, compared with 689 in 2012/13 - a rise of 21 per cent.

Across the UK, 33,333 contacts were passed on in 2015/16 – nearly 100 a day - compared with 23,733 in 2012/13 when the Jimmy Savile scandal first came to light.

They ranged from members of the public worried about young people who were victims of sexual abuse to children living in squalid conditions, or starving toddlers to youngsters thrust into slavery.

The charity said the figures reflected an increasing refusal for the public to turn a blind eye when it came to the welfare of children, and reflected a growing demand for advice and action to prevent child abuse.

In Kent, referrals from public concerns about neglect rose by 30 per cent, physical abuse referrals went up by a quarter and the number of contacts passed on because of emotional abuse increased by 21 per cent.

It comes after earlier this month the NSPCC revealed its helpline received an average 10 contacts a day from people concerned about children living in a dangerous or risky home.

Louise Exton, team manager at the NSPCC’s helpline, said: “These figures reveal a nation that is more alive to the issues of child abuse following recent high profile scandals and the ongoing investigation into non-recent child abuse.

“They have become increasingly concerned and aware of the tell-tale signs of abuse and neglect in children and our helpline is an invaluable service for people worried about the safety of a young person.

“It’s a big decision to involve local authorities or police and our counsellors will only act when there is genuine concern for the welfare of a child.

“But people who are worried, and feel they need to speak to someone, can be reassured they will be listened to and taken seriously.”

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