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Ashley Down Nursing Home in Gravesend branded 'inadequate' a year after plunging into special measures

PUBLISHED: 16:00 06 September 2017 | UPDATED: 14:18 07 September 2017

Ashley Down Nursing Home in Clarence Place

Ashley Down Nursing Home in Clarence Place

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The care home's manager and provider has refuted some elements of the report

An ‘inadequate’ nursing home has been slammed once again by health care inspectors, nearly a year since it was placed under special measures.

Ashley Down Nursing Home was plunged into special measures in November last year after a number of failings were revealed by the Care Quality Commission, including a risk of leaving residents isolated with a risk of “no access to stimulation or meaningful activities”.

Upon its return in July, the inspectorate found the home caring for 15 residents, all aged over 65.

Over a two day inspection, safety, leadership, effectiveness and responsiveness were all found to be inadequate.

According to the report, one member of staff had ticked ‘yes’ to having criminal convictions, though a Disclosure and Barring Service (DBS) check did not flag any criminal history.

The report read: “We asked the provider if they had asked the staff member about the answer - they said they had not.”

But provider Richard Mahomed refutes the report, stating he had discussed the answer, telling us the member of staff made a mistake and has no criminal history.

Another member of staff had a criminal conviction flagged up on their DBS check.

While people with convictions can work within care homes, the CQC says it is “crucial further assessment takes place” to assure the applicant is suitable.

Inspectors wrote they found “no evidence” of discussion following the DBS check.

Mr Mahomed said: “I was made aware of the conviction before the DBS check revealed it, I spoke with the applicant’s references at that time and felt a further discussion was not needed.”

Inspectors wrote staff were “too busy to engage in anything other than attending to people’s personal care needs,” meaning residents were “often left alone and unsupervised in the lounge”.

The report read: “One person had a call bell placed on their lap even though their care plan said they were unable to use a call bell.

“Others did not have a call bell. One person had only one arm they could use following a stroke and banged on the table top when they required help. Others had to shout out.”

Following the damning inspection, a CQC spokesperson said: “At the last comprehensive inspection this provider was placed into special measures by CQC.

“This inspection found that there was not enough improvement to take the provider out of special measures.

“CQC is now considering the appropriate regulatory response to resolve the problems we found.”

Mr Mahomed told us he had brought in a consultant following the CQC’s visit, after “trying to fix problems by ourselves” since the last report.

He added: “We are working with the CQC as we try to improve.”

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