How do you build loyalty in your customers, and keep them coming back to you, asks Jamie Brown of Archant’s Local Impact programme.

Jamie Brown, of Archant Local Impact, explains how to make your business stand out from the crowd

Jamie Brown of Archant Local Impact explains how you can build brand awareness.

Jamie Brown of Archant Local Impact explains how you can access help to make your business stand out online.

We talk to hundreds of local business owners every day; we hear their concerns, understand their challenges and share in their successes.

Senior editors from across the regional newspaper industry have joined forces to urge MPs to vote against press freedom curbs in the Data Protection Bill today.

Northfleet and Gravesend Cllr Dr Lauren Sullivan has said that Kent County Council “can still do more” to fix its gender pay gap after it was revealed to be paying female employees less than male ones.

Four decades ago, Leo’s The Red Lion pub in Crete Hall Road, Gravesend - which according to owner Terry Lee, would look more fitting in the middle of Camden - began showing live music, and Terry looks back at the last 40 years with pride, as he plans to continue catering for some of the biggest acts and their fans.

Four men responsible for the theft of gold and jewellery from a vault in Hatton Garden - including one man from Dartford - have been ordered to pay back more than £6 million or each serve an extra seven years in jail.

A young woman from Gravesend has created a booklet encouraging people to talk about their mental health with someone they feel comfortable with.

Play equipment at the Rosherville Recreation Ground has been updated.

Andrew Fox, a master of Aikido and Karate, based in Borough Green, Tonbridge and Malling, is offering classes to fight against knife crime.

Mandy Garford, chairperson of the National Autistic Society for Dartford and Gravesham, is delighted to have been nominated for the Most Inspirational Volunteer of the Year.

The leader of Kent County Council (KCC) has come under fire for claiming there is “no glass ceiling” for female staff at the organisation, despite having only one woman in his top team.

The achievements of nine local people training to be tourism guides will be officially awarded at a ceremony on Thursday, February 1.

Construction giant Carillion has said it has “no choice but to take steps to enter into compulsory liquidation with immediate effect” after talks failed to find another way to deal with the company’s debts.

Fans on social media sensed a missed opportunity when they noticed defender Yado Mambo wearing the number 18 jersey

Chris Mattin trains animal lovers across Kent

The technology features over a million items from the shopping centre’s retailers

County Hall has defended the decision, insisting it is legal, ethical and generates a good return

A dozen towns were awared a share of the £1.2m High Street Innovation Fund, but research shows town centres have shrunk

The restaurant reopened last week

The idea, however, was criticised by Highways England and borough council leader Jeremy Kite

The machines are known as the “crack cocaine” of gambling

The proposals will involve widening the A2 to junction 1 of the M2, near the village of Shorne

Farmers are making the most of the staggeringly short season

The club is facing action from the FA following two incidents in a matter of days at the Kuflink Stadium

The service is used by around 200 passengers every day

The Unite union claims working conditions have deteriorated since DHL Tradeteam took over the contract for the delivery of Carlsberg’s products earlier this month