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Complaints flood in over pipe fiasco

PUBLISHED: 15:37 04 March 2009 | UPDATED: 10:30 23 August 2010

NUISANCE: Phoenix Parc residents are fuming after another water leak.

NUISANCE: Phoenix Parc residents are fuming after another water leak.

A GUSHING water pipe caused havoc for the fourth time in as many months for hundreds of people in new luxury apartments. Thousands of gallons of water spurted out of a broken pipe in Galley Hill Road, Swanscombe, swamping gardens and the entry to Phoenix

A GUSHING water pipe caused havoc for the fourth time in as many months for hundreds of people in new luxury apartments.

Thousands of gallons of water spurted out of a broken pipe in Galley Hill Road, Swanscombe, swamping gardens and the entry to Phoenix Parc, Northfleet last week.

Residents who have invested in the complex have branded increased water prices as 'a joke' and demanded action.

According to residents the flooding has become worse since the cold snap hit last month, but witnesses to Friday's flood said it has never been so high.

Keith Rushbrook, 53, of Black Eagle Drive, said: "This is happening too often and I'm sick and tired of it.

"Just this morning I got a letter from Thames Water saying they are putting up our bills, what a joke."

During the morning water gushed in torrents from a crack in the road that passes directly over the new Channel Tunnel rail link.

Traffic was forced to slow as the road was drenched from just below the George and Dragon pub, down to Ebbsfleet United Football Club's Stonebridge Road ground.

Mikah Tamplin, 37, of Robinson Way, said: "I'm surprised we haven't had ducks coming into land!

"When we had the big freeze it was turned into a huge ice rink. The first time it happened before Christmas we had to go without water for a day-and-a-half."

Houses lining the entrance had their gardens swamped as cars fording the flooded water sent waves lapping down the street.

A spokeswoman for Thames Water said: "Our engineers completed the repair on Monday. Due to the freezing weather conditions in January, we experienced double the amount of burst mains we would normally expect for a typical winter."

Phoenix Parc was completed 18 months ago on the site of a former industrial estate.

martin.sawden@archant.co.uk

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