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Gravesham visitor centre beats back tough competition to take gold

PUBLISHED: 10:22 08 December 2014 | UPDATED: 10:22 08 December 2014

Tourism South East 2014 Awards Dinner at the Grand Hotel Brighton

Tourism South East 2014 Awards Dinner at the Grand Hotel Brighton

2014 Paul Fletcher

Towncentric was awarded the medal for being the best visitor information provider

Gravesham’s visitor information centre, Towncentric, won gold last night (December 7) in the regional competition ‘The Beautiful South’, which celebrates the tourism industry.

The information centre proved to be the cream of the crop, toppling strong competition from other centres in Rye, Portsmouth and Guildford. The team were awarded the top spot for ‘Best Visitor Information Provider of the year’, organised by the Beautiful South Regional Tourism Board.

Judges for the competition commended the Go Gravesham staff at the centre, saying they gave the highest standard of customer service to visitors.

This is the second time the team have won the gold award.

Virginie Whittaker, manager of Towncentric said “We are over the moon. The competition we faced was extremely high with some established and popular destinations. The team here all love what they do and take pride in their work and we’re thrilled that it has been recognised. This is a success that we intend to build upon.”

On average Towncentric welcomes 35,000 visitors a year, with tourists coming from as far as USA and Australia. The team organises events, sailing trips, guided tours of local attractions and work with the local community as well as hosting a shop with Gravesham inspired items from books with old images of the borough (and surrounding area) to calendars and memorabilia.

Leader of the council, John Burden, said he was happy the team had won.

He said: “I’m extremely proud of the team at Towncentric, they work incredibly hard and this award is much deserved.”

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