Pensioner's sewerage hell
PUBLISHED: 17:45 04 June 2008 | UPDATED: 09:49 23 August 2010
A 90-YEAR-OLD woman is seeking compensation after a blocked water pipe repeatedly flooded her front garden and porch with sewerage. Nellie Dodd, of Forge Lane, Higham is considering seeking compensation from Southern Water after a blockage in underground
A 90-YEAR-OLD woman is seeking compensation after a blocked water pipe repeatedly flooded her front garden and porch with sewerage.
Nellie Dodd, of Forge Lane, Higham is considering seeking compensation from Southern Water after a blockage in underground pipes flooded her property six times.
Her front garden was swamped with sewerage six inches deep despite her repeated requests for help during a week of flooding.
Mrs Dodd said: "Every time people get up in the morning and start washing and using their toilets their business comes through the man hole.
"Being 90-years-old I think the water board should have done more to solve the problem. I dread waking up in the morning. Southern Water should be taken to task about this."
The pensioner woke on Sunday May 25 to an awful stench and when she opened her front door to see what the cause of the smell was she found raw, untreated sewage gushing out of a manhole in her front garden.
She called Southern Water, the company who maintain the pipes, who sent out an engineer to fix the problem. The following morning Mrs Dodd woke again to the smell of sewerage and the incident was repeated again on Tuesday and Wednesday.
On Wednesday the engineers said they had removed a blockage which was causing the problem but the garden was flooded again on Thursday.
Her son, who works for a water plant in Cambridge, informed Southern Water that there was another blockage but they ignored his comments until the garden was flooded again on Monday. They then sent out a tanker to blow through the pipes and clear the blockage.
A spokesperson for Southern Water said: "We visited the property and used a CCTV camera to find the cause and whereabouts of the blockage. It was then removed using high pressure water jetting and the system is now running as it should be.
"We have spoken to Mrs Dodd's family to give them a full update."