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Police help terrified motorist with bridge phobia across the Dartford Crossing

PUBLISHED: 13:21 05 March 2013 | UPDATED: 13:21 05 March 2013

The Dartford crossing

The Dartford crossing

Archant

A terrified motorist with phobia of bridges was helped across the Dartford Crossing after calling the police for assistance.

The driver, who did not know the area, took a wrong turn and called the force control room at 9.30am yesterday when his satnav directed him to drive over the Dartford river crossing by junction 1A.

The driver suffers from gephyrophobia – a fear of crossing bridges – but was unable to turn back due to his location.

The force control room operator explained to the driver he would be passing through the tunnel, not over the bridge, but the motorist confessed he still felt too scared to cross.

The operator stayed on the phone with the worried man to reassure him until a patrol located his car, drove the vehicle through the tunnel, with him as a passenger, and sent him on his way.

Insp Paul Sellwood, of the Kent police roads policing unit, said: “This incident shows how seriously we take all calls we receive from members of the public. We always respond and we try to help to the best of our ability.

“Our role is maintaining order and safety on the roads, so if someone is concerned, trapped or scared, it is our job to attend and help and support them wherever we can.”

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