POLL: What do you think about the latest rise in Southeastern train ticket prices?
PUBLISHED: 15:24 16 May 2017 | UPDATED: 15:24 16 May 2017
The fare hike comes in on Sunday
Passengers travelling on some Southeastern services will have to fork out a minimum of 10p more for each journey from Sunday.
Changes to the rail firm’s unregulated fares, that is the ones not set by the government, will see off-peak ticket prices rise by 3.4 per cent or 10p, whichever is greater.
A spokesperson from the rail firm, which is ranked second worst in the country for customer satisfaction said: “We understand no one likes to see fares increase but sometimes it is necessary to adjust our prices.
“We keep fare increases to a minimum and have frozen a number of fares for the past three years, including advance fares which still remain at January 2016 prices.
“But, as with all industries and businesses, we occasionally have to increase our prices in line with the current economic climate.
“We know value for money is a priority for our passengers and that is why we still offer a full range of discounted fares, including GroupSave – where four adults can save 34 per cent – and our ‘kids for a quid’ offer. Plus buying in advance at a ticket office or online is still the best way to get the cheapest tickets, and season ticket holders can also use our new smart card The Key.”
The hike comes while the government is running a consultation on what passengers want from the next company to hold the franchise for services along the south eastern network.
Southeastern currently hold the franchise until July 2018, when the next holder will be decided by the Department for Transport.
It is understood Southeastern’s parent company, the Go-Ahead group, is interested in retaining its grip on the franchise going forward, and expects to submit a “strong bid” for the franchise.
The government consultation has already suggested cutting some services into London from Bexleyheath and Dartford, as well as closing some smaller, lesser-used stations, and potentially removing first class travel from all trains.
The consultation closes on May 23.
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