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Southeastern say first day of timetable changes across Kent and London a success

PUBLISHED: 16:23 21 May 2018 | UPDATED: 09:35 22 May 2018

Today was the first day of Southeastern's timetable changes. Picture: Southeastern

Today was the first day of Southeastern's timetable changes. Picture: Southeastern

Archant

This morning, commuters across London, Kent and East Sussex travelled to work using services operating to Southeastern's new timetable.

This morning, commuters across London, Kent and East Sussex travelled to work using services operating to Southeastern’s new timetable.

The company has said that the changes have been successful so far, with services “largely running smoothly, with no cancellations or major incidents and the overwhelming majority of trains getting people to work on time.”

During the morning peak on Monday, May 21 (5am - 10am):

•93pc of trains arrived at their destinations within five minutes of their scheduled arrival

•74 pc of trains arrived within 59 seconds of their scheduled arrival (Right Time)

Southeastern say that this is above average for Monday morning peak time and significantly above their right time target of 70pc.

Ellie Burrows, train services director at Southeastern, said: “We know that for many passengers that it can be challenging to adapt to a new train timetable, with service schedules becoming embedded in the daily routine of many people who commute to the capital and across the south east for work.

“These changes are allowing us to introduce more services onto the Southeastern network.

“There will be more seats on Highspeed services in the morning peak, increased train frequency in places like Greenwich and Orpington, faster journeys from Gravesend and Dartford into the capital, and better connections.

“Services from Rainham will connect passengers to destinations as far north as Luton.”

Ms Burrows added that the changes will increase support for local businesses and communities across the capital, Kent and East Sussex.

She added: “For the vast majority of our passengers, the new services mean more choice and better journeys and we look forward to continuing our drive towards delivering an improved experience for all our customers on the network.”

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