Storm damage leaves Gravesham Council struggling to cope with repair backlog
PUBLISHED: 16:14 22 January 2014 | UPDATED: 16:14 22 January 2014
Storm damage has left Gravesham Council struggling to cope with repairs as requests increase fivefold from last year.
The backlog has become a serious problem for both tenants and repair teams alike, with missing roof tiles causing leaks and broken fences across the borough.
Requests for damage inspections peaked at 873 last week, compared with the figure of 118 last winter. Though that number has since been reduced, there remains an outstanding 505 inspections to be completed.
Priority is being given to serious roof damage, while fence repairs are being rendered almost impossible due to soggy ground.
A council spokesman said: “We are doing everything we can and we thank tenants for their understanding and patience.
“We are prioritising the very worst cases but clearly they are often the ones which take the most time to rectify. Inevitably there will be delays with a backlog this size but be assured everything is being done to clear the problem as quickly as possible.
The council would ordinarily expect to deal with around 10 inspection requests per day, but that number has risen to 50 per day in recent weeks.
A spokesman added: “It would help us if people did not call repeatedly when we have already received their details.”