Taxi drivers in the borough opt for digital licensing methods
PUBLISHED: 16:25 15 March 2018
PA Archive/PA Images/Nick Ansell
Gravesham taxi drivers are swapping traditional licensing methods in favour of digital services.
About 250 drivers have opted for mobile friendly forms - making the whole service shift online and helping towards making the council’s taxi licensing 100pc digital.
Cllr Samir Jassal, cabinet member for business development, said: “This is a really good move forward for our taxi drivers, as many were not used to using computers but they have really got on board with what we’re trying to achieve.”
The council helps those drivers who need assistance in filling in the online forms and a text message service is also available to remind drivers of when their MOT, insurance and vehicle inspections are due.
Cllr Jassal added: “By introducing this technology to our drivers it means they don’t have to keep coming into the Civic Centre and it gives them more time to focus on the service they provide to the public.”
The council is working towards turning the rest of its licensing department fully digital, which will enable more opportunities to do compliance work – allowing public safety to be an important priority of work.
There are nine forms within the taxi licensing part of our website with more than 400 submissions since they launched last year.